Database Administration Done Right

Top-Quality Database Experts

Our globally based team of seasoned dba professionals bring their years of experience and specialized knowledge to your company, giving you the broadest dba administration base possible:

Your data defines everything your company touches, so you need a team of DBA experts to ensure you’re doing everything you can to make the most of its value. dbXpert provides the DBA expertise, services, and strategies to ensure your organization uses its data to the fullest extent possible so you can maximize all your other corporate assets, too.

DBA Architects and Data Modelers – generate data-based scenarios to reduce risk and maximize investments

DBA and Performance Analysts – study how your data impacts your systems.

Application and Warehouse DBA Administrators – maintain databases for existing and new apps and ensure that all your information is clean, accurate, accessible, and safe.

The DBA administration team covers every aspect of managing and optimizing your database so you can focus on more critical company concerns.

Database Monitoring

Services

24x7x365 Monitoring Promises Long-Term Database Health

dbXpert 24x7x365 database monitoring services ensure long-term database health while opening your organization’s DBAs to focus on things that really matter.

You Can Rest Assured with dbXpert Database Monitoring

With dbXpert's 24x7x365 database monitoring system, your DBA can focus on your business’s real work, not be distracted by your database status. We have a network of hundreds of DBAs straddling the globe, providing 24-hour coverage over your entire organization, no matter where your operations lie. Our U.S.-based, Tier 3 Primary DBA oversees on- and off-shore DBA resources ensuring that your company receives the highest quality database monitoring services available in the market today.

Key Features of the dbXpert Database Monitoring Services

dbXpert answers all your ‘what is database monitoring?’ questions. Our proactive database performance monitoring services detect changes in all your critical database environments, ensuring their highest performance and maintaining vigilance for anomalies or unusual activities that might signal a problem.

When an issue is detected:

• By your people, Datavail’s database monitoring ticketing system will trigger an immediate investigation of the concern.

• You’ll receive customized notifications when the monitoring service detects anything concerning, whether it’s a disruption in your normal operations or evidence of a potential breach.

• The service creates issue tracking trails, recording where, when, and how the error occurred and what steps were taken to alleviate it.

• Responses to every concern include repairs and remediation of any damages caused and any necessary reprogramming needed to prevent the occurrence of a similar situation in the future.

• It keeps open all incident reports until each is fully resolved, too.

• The database performance monitoring service also covers all break/fix resolutions to ensure that incidents don’t disrupt operations and to prevent future events.

• dbXpert's remote database monitoring system maintains a permanent record of incident histories, so we can always track back to see what’s been done.

The Benefits of Database Monitoring

You’ll experience significant benefits using Datavail’s database monitoring services:

• We’ve improved processing and response times, so the system can clear issues quickly, reducing unnecessary delays or damages.

• We’ve also streamlined the accuracy of our notifications and alerts, eliminating unnecessary duplications.

• Flexible configuration options optimize the database monitoring system to meet your enterprise needs, applying best practices strategies across all sectors.

Most importantly, dbXpert 's database performance monitoring services eliminate the risk of suffering losses caused by a single point of failure, an error or event that crashes your entire organization.

Database Monitoring Enhancements

Our highly secure HTTPS protocols ensure the safety and security of all your corporate information. We’ve also shared alert dependencies across several servers, so there’s always a path to our support:

Other customer service enhancements include:

• A customizable ‘notes to dbXpert ’ port for more accessible communications.

• Lightweight independent server agents.

• A faster, easier setup procedure to protect your organization as quickly as possible.

The dbXpert database monitoring service assures its customers that their entire digital infrastructure is safe and operational.

• It automatically audits your systems and enhances their performance by detecting unused or overtaxed resources, catching errors, and preventing intrusions.

• It detects anomalies – intentional or unintentional – before they blow up into crises.

• It collects and records the data needed to prove damages and make repairs.

You shouldn’t waste the high values provided to your company by your DBA on mundane database monitoring duties. Free that resource for better purposes by signing on to dbXpert's database monitoring services today.

Around the Clock Coverage

Database Monitoring runs 24x7x365 because our DBA experts work in shifts, ready to assist and mitigate any concern at any time. This frees your IT resources up to work on more important business initiatives.

Flexible, Client-Focused Delivery

Our DBA administration capacity flexes to meet your needs, whether you’re looking for day-to-day support, a one-time small upgrade, or a major migration to the cloud. And because our focus is always on maximizing the value of your corporate information, we can fulfill our promise that our work always adds value to your enterprise.

Tiered Database Services

We’ve tiered our database services to encompass every possible database concern but structured them into tiers to offer maximum value for our customer’s money:

Tiered Database Services

We’ve tiered our DBA's to encompass every possible database concern but structured them into tiers to offer maximum value for our customer’s money:

• Tier 1 provides comprehensive monitoring support, including alerts, notifications, and incident responses.

• Tier 2 extends beyond monitoring and adds installs, systems optimization, patching, configurations, and more.

• Tier 3 adds to the Tier 1 & 2 services by including performance optimization, security, licensing, compliance management, and strategic utilization to maximize your organization’s values.

All tiers include 24x7x365 services support, and Tiers 2 and 3 also include DBA request availability.\

Service Level Agreements, Comprehensive Support, and Secure Services

Doing business with dbXpert starts with signing our industry-leading Service Level Agreement (SLA), which outlines the full depth and breadth of the services you’ll receive. Incident support, service tasks, service requests, and project services are all available, based on what you need. Plus, we structure them to suit the work you need done, so you’re not signing on (or paying) for more services than you want. Just ask.

Included in every SLA is dbXpert’s stellar data security suite, too. We recognize that every portal to your database poses an intrusion risk, so we implement and monitor best-in-class security systems to prevent, detect, and mitigate challenges.